In case of inclement weather, we will do everything we can to provide our services. However, rescheduling is an option up to 24 hours before the event. If rescheduled within this timeframe, your deposit will be forfeited unless Prime Time Critters considers it unsafe to travel, in which case the deposit will be refunded. If we have already made an attempt to arrive at the location, then the total balance is due.

Yes, people are allowed inside the petting zoo. Our trained staff will be present to supervise and facilitate safe interactions between guests and the animals, ensuring a fun and enjoyable experience for everyone. However, if anyone fails to follow the rules, they will be required to exit the petting zoo immediately.

Yes, people are allowed to hold or touch the reptiles. We bring several friendly and harmless snakes and lizards for interaction. However, if anyone isn’t fails to follow the rules, they will not be allowed to touch or hold any of the reptiles.

Pricing will be calculated on the checkout page after filling out the booking form. Please note that the appointment is not confirmed until after the deposit is paid.